[JOB] Customer Service Representative / Ghana at Outsource Global Limited » Voice of Nigeria

Outsource Global Limited has invited interested and eligible candidates for Customer Service Representative recruitment 2020

Aspirants who look forward to applying for Outsource Global Limited Customer Service Representative Recruitment 2020 can go through the complete article to know more.

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Job Title: Customer Service Representative
Recruitment Agency Outsource Global Limited
Job Location: Abuja (FCT)
Job Description:
  • Make out-bound / receive inbound calls and respond to customer’s emails where applicable
  • Manage, research, identify, and resolve customer complaints using available resources
Salary:
Other:
 How to Apply: Apply Online
Application Deadline:

Job Description

  • Make out-bound / receive inbound calls and respond to customer’s emails where applicable
  • Manage, research, identify, and resolve customer complaints using available resources
  • Identify and escalate issues to supervisors / team-lead
  • Provide product and service information to customers
  • Update existing customer information
  • Route calls to an appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Complete call logs and reports
  • And other duties as assigned.

Application Closing Date
30th September, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Customer Service Representative / Ghana” as the subject of the mail.

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Read From Original Source Here: Voice of Nigeria

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